Salesforce is regarded as a leader in the field of enterprise cloud computing. The company is characterized by its social and mobile cloud technologies, in particular its outstanding sales and CRM applications. These technologies enable companies to establish and maintain connections with customers, partners and employees in innovative ways.
With decades of experience, Salesforce enables companies to manage customer data, automate sales processes, optimize marketing campaigns and improve customer service. The Salesforce platform offers a comprehensive suite of applications, including Sales Cloud, Service Cloud, Marketing Cloud and Commerce Cloud, that enable companies to seamlessly engage with customers and deliver personalized experiences. Companies can exceed their customers' expectations by using Salesforce CRM to gain a holistic view of their customers. This 360-degree view makes it possible to engage leads through personalized customer communication and provide a unique customer experience that helps win new customers.
With Salesforce CPQ, time-consuming administrative work becomes superfluous. Companies can use ready-made templates across departments to simplify their quotation processes. In a guided tour, employees learn how they can work more efficiently thanks to Sales Cloud Lightning. Salesforce is known for its ease of use and also offers a powerful development platform for application customization and integration with other systems.