How New Technologies (Especially AI) Are Being Used
New technologies are easy to explain. But that doesn't mean they're effective.
Especially when it comes to Artificial Intelligence It turns out that many companies know AI is becoming important. Many have some initial ideas. Some are testing tools. However, there is often a lack of crucial step.
How does technological knowledge become a concrete application?
How does interest turn into a meaningful use case?
How does an idea turn into the next step?
These are exactly the questions that lead to genuine Transfer Competence lead.
How are new technologies, innovation methods, and future-oriented topics put into practice?
At TeleskopEffekt, we’ve been exploring this question for years—in banks and companies, in regional networks and on international study tours, and in workshops. At Werkbank32. Our experience has shown that technology transfer does not succeed through the mere transfer of knowledge. It succeeds when people receive guidance, experience technology firsthand, identify their own areas of application, and achieve concrete results.
Our recommendation based on several years of experience in the field of transfers
Anyone who wants to introduce new technologies into a company should not start with the tool.
But rather with the application context.
🔹 What's the problem?
🔹 Who uses it?
🔹 Which processes are affected?
🔹 What data, skills, and decisions are needed?
🔹 Where does real value come from?
🔹 And what would be a small, realistic first step?
These questions are at the heart of effective research translation.
That is why we recommend a five-step approach.
Scientific Basis
Our work in technology transfer is practical. We draw on scientific approaches from learning research, business education, innovation management, and technology transfer.
Cognitive Maps as a Foundation for Technology Transfer
Technology transfer does not simply mean passing on knowledge. It is successful only when people can adapt a new technology to their own context. To do this, they need guidance. In research, cognitive maps understood as internal structural models. They help people recognize connections, compare options, and plan their actions.
When it comes to new technologies, these internal mental maps are often still incomplete: individual terms are familiar, examples seem exciting, and risks are discussed. But the connection to one’s own work remains unclear.
This is exactly where technology transfer comes into play.
When it comes to AI, the question „What can the technology do?“ must give way to the question: „What does this mean for our processes, data, roles, decisions, and customer relationships?“
A cognitive map helps establish these connections:
This is how abstract technological knowledge becomes a Guidance for taking action. How can this logic be put to use? By working with participants to contextualize AI and other new technologies, identify patterns of use, cluster use cases, pinpoint barriers, and determine next steps. The goal is not just for participants to learn more; it is for them to be able to apply the technology to their own organizations.
Theory of Identical Elements
Transfer is easier when Learning and Application Situations have as many common elements as possible. That is the basic idea behind the theory of identical elements. For our work, this means that anyone who is going to use AI cannot just talk about AI in abstract terms. Rather, the learning task should be closely aligned with the eventual application. Working on real-world challenges, one’s own processes, specific roles, and actual decision-making situations—this is how a bridge is built between learning and application. We use this approach, for example, in workshops with banks, in use case development, or in transfer formats where participants from the one's own daily work routine work out.
Traditional Technology Transfer
For a long time, the concept of technology transfer was understood purely as a process of passing on knowledge: knowledge is generated in one place and transferred to another. However, this understanding is no longer sufficient when it comes to new technologies. Today, what is needed instead is Interactive transfer processes. Companies, technology partners, the scientific community, public sector stakeholders, and users learn together. It’s not just about what a technology can do; it’s about how it can be effective in a specific context.
What can result from this
Effective technology transfer provides guidance.
Effective technology transfer fosters connectivity.
This is how we create:
🔹 Initial use case concepts
🔹 Evaluated Areas of Application
🔹 Roadmaps
🔹 Transfer Guides
🔹 Basis for Decision-Making
🔹 Workshop Documentation
🔹 Materials for further internal work
🔹 Recommendations for follow-up formats
That's how a technological topic becomes the next step.
Our Understanding
For us, transfer competence means: making new technologies understandable; creating opportunities for their application; connecting stakeholders; ensuring results; and agreeing on concrete steps. When it comes to AI, this is precisely what matters. After all, it is not the technology alone that transforms companies, but rather the ability to apply it effectively.
Technology becomes impact.
Would you like to make new technologies easier to understand, develop ideas for their application, or design knowledge transfer formats for your organization? Then talk to us about knowledge transfer expertise, AI, and formats tailored to your target audience.
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But for forward-looking banks, it is much more than that:
- A Calendar boosterwhich simplifies organization and planning;
- a Cultural designerwhich redefines collaboration and cooperation within the company;
- a Knowledge managerthat makes information efficiently usable;
- one Secure IT solutionthat guarantees trust and data protection;
- a virtual spacethat enables encounters across distances;
- one digital learning platformwhich promotes continuous further training.
Do you want to take off with MS Teams and lead your bank into the future? Discover our support offer for your MS Teams implementation now.
AI UseCases Workshop
This compact and focused workshop is your ideal starting point for working with AI. We aim to break down barriers and give you a clear idea of the areas in which AI can be used in your banking business.
In this short time, we will jointly localize potential areas of application for AI and discuss how AI can increase efficiency, improve customer experiences and enable innovative services. Our workshop is specifically designed to give you a practical insight and overcome skepticism towards new technologies.
Start with us into a future in which AI is not just a vision, but an integral part of your banking business. Take the first step into an intelligent banking world - we will accompany you on this exciting journey.
api Match
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Advantages of apiMatch at a glance:
- Increased efficiencyRevolutionize your corporate client advisory process, save valuable time and offer first-class service at the same time.
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- Improved data quality: Benefit from real-time processing and automated systems in the system that significantly increase data quality.
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- Process efficiencyOptimize the customer creation and inventory update process by automating non-value-added activities.
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Effect day processes
Experience the EffektTag processes: Your springboard to an efficient future! In cooperation with a sustainable regional bank, we offer you a day full of inspiration, specialist knowledge and practical insights. Benefit from our many years of experience in process and organizational development and let our experts guide you through successful practical examples.
Discover what the EffektTag processes have in store for you:
- Customized workshops: Immerse yourself in our individual workshop format, which is specially tailored to the needs of your bank.
- Technological innovations: Gain insights into new technical possibilities and understand how artificial intelligence can revolutionize process optimization.
- Practical solutions: Learn from concrete application examples and realize the potential of AI in your bank.
- From inspiration to implementation: Identify processes with optimization potential and establish process optimization as a permanent topic in your company.
This intensive workshop day serves as a kick-off for follow-up formats that are tailored to your individual needs and priorities. Together, we will analyse your business processes, identify potential for greater efficiency and productivity and develop tailored solutions to optimize your processes.
Who is the EffektTag intended for? Bank board members, division heads and teams who want to make their bank efficient and fit for the future. Up to 12 participants can take part in this exclusive workshop day, which takes place at Werkbank 32.
Investment: 4.500,00€ net including room & technical costs and catering.
Are you ready to lead your bank into the future? Click now to find out more about the EffektTag processes and secure your place for a day full of impulses that will give your bank the decisive edge!
FAQ
How can apiMatch increase the efficiency of customer advice?
With apiMatch you automate and accelerate the process of customer creation and portfolio updating. This leads to significant time savings and allows advisors to focus on the quality of advice and customer needs.
What can I expect from the EffektTag processes?
The EffektTag is an intensive workshop day that provides impulses for process management, presents successful practical examples and inspires new technical possibilities and AI in process optimization through individual workshop formats.
How can AI and data science advance my bank?
AI and data science offer enormous potential for process optimization. By analyzing and automating processes, you can increase efficiency, reduce costs and increase customer satisfaction. Fingentia supports you in using these technologies in a targeted manner.
How do I identify processes with optimization potential?
As part of our services, we carry out a comprehensive potential analysis. We look at your existing processes, identify inefficiencies and work with you to lay the foundations for sustainable optimization.
How is the implementation of optimization measures supported?
From the initial analysis to operation, we support you with an established process model. This includes the conception of the software solution, the setup of the operating infrastructure, the pilot test as well as the rollout and go-live.
How is the success of the process design measured?
The success of our process optimization measures is measured using clearly defined KPIs that are determined before the start of the project. These include efficiency gains, cost savings, improvements in data quality and an increase in customer satisfaction.